Terms & Conditions

These Terms and Conditions govern the use of the platform provided by TechDataWorld Plc ("the Provider") to subscribing organizations and their institutions ("the Client").

1. The Service

The platform provides finance and bursary management, payroll, human resources, recruitment, shift management, inventory, equipment, fixed assets and analytics modules, hosted and maintained by the Provider under the Client's subscription plan.

2. Accounts and Access

Each user receives an individual account. The Client is responsible for keeping credentials confidential, assigning appropriate permission groups, and deactivating accounts of departed staff. Two-factor authentication is available and recommended for privileged accounts.

3. Data Ownership

All institutional data entered into the platform remains the property of the Client. The Provider processes it only to deliver the service, produce backups and provide support.

4. Availability and Support

The Provider targets high availability with scheduled maintenance communicated in advance. Support is provided per the active subscription plan.

5. Acceptable Use

The platform may not be used for unlawful purposes, to store malicious content, or to attempt unauthorised access to other institutions' data.

6. Payments

Subscription fees are due annually per institution unless otherwise agreed in writing. Late payment may lead to suspension after notice.

7. Termination

Either party may terminate with sixty (60) days written notice. On termination, the Client may request a complete export of its data.

8. Governing Law

These terms are governed by the laws of the Republic of Cameroon. Disputes are subject to the competent courts of Bamenda.